1. #1
    KennyBee51 Array
    Join Date
    Sep 2013
    Location
    Grand Mound, Iowa
    Posts
    2

    Attachments won't open in Yahoo mail on Mac

    As of about a week ago .pdf and .docx attachments would no longer open in Yahoo mail. This seems to be a common problem but I have not been able to find a solution appropriate to my situation.
    I have tried opening the attachments from both Safari and Firefox, in both Adobe Reader and Preview. Nothing works. When I click or double click on the attachment icon, nothing happens. When I click on the "Save" under the icon, a drop-down says "Save to my computer", but clicking on this produces nothing. I try to find the downloads from inside Preview and Adobe Reader, but they are not to be found. Likewise when I do a Find in the Finder.
    I am running Mac OS 10.8.4, Firefox 23.0.1, Safari 6.0.5, Adobe Reader 11.0.3, and Preview 6.0.1. All are up to date.

  2. #2
    KennyBee51 Array
    Join Date
    Sep 2013
    Location
    Grand Mound, Iowa
    Posts
    2

    Re: Attachments won't open in Yahoo mail on Mac

    I figured out a workaround. I don't think this is how it's supposed to work, but...
    1. Log out of email and log back in.
    2. Open the particular email message and double-click on the attachment icon.
    3. Now, at last, the attachment will be in your Downloads folder. Open the Downloads folder and you'll be able to open the attachment.
    4. Alternately, you can open the software in which you intend to view the attachment; it will now open the attachment from the Downloads folder.

  3. #3
    Support Array
    Join Date
    Oct 2012
    Posts
    434

    Re: Attachments won't open in Yahoo mail on Mac

    That's good one Kenny
    Support,
    Community Manager.

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