1. #1
    Unregistered

    iTunes 11 installation completes and crashes Macbook Pro 15, screen turned blue

    Recently, I have been noticing that after installation of iTunes 11 in my Macbook Pro 15, system crashed and screen turned blue. I upgraded my Macbook Pro 15 with Mac OS X 10.7.2. After the upgrade, the problem has started. Are these interrelated? Please show me a way out to solve this snag.

  2. #2
    samerjeet singh Array
    Join Date
    Nov 2012
    Posts
    570

    Re: iTunes 11 installation completes and crashes Macbook Pro 15, screen turned blue

    Hello guest

    this ptoblem is due to these reasons:-
    # version of itune is not compatible with your mac15.
    # mac osx utiilties got failed during installation.
    # reinstallation of OS required.
    # system is suffring from a great virus attack.

    Follow these steps to solve your problem:-
    # first of all create a recovery disk and transfer important data to it.
    # now format your system and uninstall your osx.
    # now resintall mac OSX with all its extensions.
    # now goto your mac app store.
    # start installation of itune 11.
    # reboot system again after successfull installation.
    # no problem will occur again.
    Good bye

  3. #3
    ankit60 Array
    Join Date
    Nov 2012
    Posts
    406

    Re: iTunes 11 installation completes and crashes Macbook Pro 15, screen turned blue

    Well friend as you are saying that itunes11 application in your mac system is crashing then i think the cache memory of your itunes11 application is full.so you should go through these steps to clear that.
    <>first of all you should turn on your mac system and then go to the home screen.
    <>now you have should go to the settings icon in your system and then select the applications.
    <>in applications you should go to manage applications and then select the itunes11 application.
    <>then tap on the option clear cache.
    It's done.thank you

  4. #4
    abhijeet2015 Array
    Join Date
    Dec 2012
    Posts
    848

    Re: iTunes 11 installation completes and crashes Macbook Pro 15, screen turned blue

    Hi.....................,

    Suggestions ------------------------>
    * You need to reload the i tune once again .
    * Update to the latest software is highly needed.

    * You need fast net connection for this update.
    * Do not download any software from any unsafe site.
    * Make sure that device is free from virus status.
    * Have the antivirus in device and update the virus definitions.
    * Also see that RAM in device is up to maximum limit.
    * You can visit the service center and can upgrade the RAM.
    * Maintain space in the device memory every time.
    * Use memory cleaner app to clean the memory of the device.
    * Never download any application from non market.
    * This is because it bring the risk of the virus and damage the software.


    Thanks

  5. #5
    saicharan Array
    Join Date
    Nov 2012
    Posts
    1,054

    Re: iTunes 11 installation completes and crashes Macbook Pro 15, screen turned blue

    Hello friend,


    I have the solution for your problem just do as i say...........................

    1.As iTunes 11 is the latest version o the iTunes so check whether it is compatible or not.

    2.If that is not your problem then this can be the problem of the installation.

    3.It may be not installed correctly or the installed files have the corrupted files.

    4.So you uninstall it from your Mac first.

    5.Then you go to the Apple website and then download it and then install it.

    All the best.....................................

  6. #6
    Dark knight Array
    Join Date
    Dec 2012
    Posts
    515

    Re: iTunes 11 installation completes and crashes Macbook Pro 15, screen turned blue

    Hello Mate...

    This might be due to the in-compatible version of the iTunes .

    Or iTunes 11 might be corrupted .


    The set up file either be corrupted or Infected with the virus .


    so scan the Setup copy with the good and reputed antivirus .

    remove all the virus .




    Delete the Setup file and Roll back the installation Process .

    Go to the app store and download the latest version of the iTunes 11


    Install it in your device .

    Accept all the Terms and license .

    Restart your device after that .



    Thank you.....

  7. #7
    vishal saklani Array
    Join Date
    Aug 2013
    Posts
    37

    Re: iTunes 11 installation completes and crashes Macbook Pro 15, screen turned blue


    if this problem is occuring then the solution for this problem is
    reinstall/redownload all the i tunes
    then scan your device with the good antivirus such as
    avast
    avira
    mcafee
    bull dog
    quick heal
    avg antivirus
    panda antivirus
    etc
    thanks for asking.............

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