1. #1
    Unregistered

    Macbook Pro 13 shuts down while opening internet page

    My Macbook Pro 13 is acting wonky as it is not able to stay connected with any internet network. The system shuts down while opening internet page. Even after running software scan, it fails to stay connected. What should I do?

  2. #2
    arunwillbe1 Array
    Join Date
    Nov 2012
    Posts
    940

    Re: Macbook Pro 13 shuts down while opening internet page

    Hi friend,

    If you macbook pro 13 shuts down while opening the internet page then this is because of presence of malwares.You can resolve this by removing the malware files first of all in macbook pro 13.

    +++ Steps to follow to resolve the macbook pro 13 shutdown while opening internet page :

    1. First of all turn on the macbook pro 13 system if shutdown while opening the internet page.

    2. Now download and install the antivirus software in your system.

    3. After install open the software and tap the scan option.

    4. Now wait until the scan process completes.

    5. After detecting the virus files select all and move down.

    6. Here you will see the move all option.So,tap it.

    7. Now check the macbook pro 13 shutdown or not while opening the internet page.


    Even if shutdown occurs then uninstall and re-install the web browser once which you are using.

    Thank you..................

  3. #3
    abhijeet2015 Array
    Join Date
    Dec 2012
    Posts
    848

    Re: Macbook Pro 13 shuts down while opening internet page

    Hi...................,

    Suggestions -------------------->
    * Make sure that you are using fast net connection for the net access.
    * Also use the browser in updated form.
    * Run the device in the safe mode.
    * Press F 8 key and then choose the safe mode from there.
    * You must maintain space in the device memory so that apps can work properly.
    * This can be maintained by cleaning the cache and history files in device.
    * You can also take the help of memory cleaner app for cleaning the memory.
    * Also see that RAM in device is also more so to increase the processing speed.
    * Save the device from all kind of the virus attack.
    * Have the purchased version of the antivirus for this purpose.
    * Also see that software of the device is in updated format.
    * Backups of all important files are also needed in device.
    * Update the software of the device.
    * Visit the security area of the device to update the device software.
    * Use fast net connection to update the software.


    Thanks

  4. #4
    saicharan Array
    Join Date
    Nov 2012
    Posts
    1,054

    Re: Macbook Pro 13 shuts down while opening internet page

    Hello friend,


    I have the solution for your problem just do as i say...........................

    1.This can be the problem of the virus.

    2.So you install the Internet Security software and then try to open your browser.

    3.If still you have the problem then this can be the problem of the browser.

    4.So you update the browser to the latest version.

    5.If still you have the problem then this can be the problem of your Mac OS.

    6.So you try to perform Restore using Time Machine but if still you have the problem then you re-install the OS.

    All the best.................................


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