1. #1
    Unregistered

    Macbook Pro 15 freezes on welcome page

    My Macbook Pro 15 freezes every time I switch it on. The logo is visible and the cursor moves too but the moment desktop approaches, it gets freeze. Why is it so happening, please suggest any solution?

  2. #2
    infosys848 Array
    Join Date
    Dec 2012
    Posts
    344

    Re: Macbook Pro 15 freezes on welcome page

    Hi,
    Freeze problem is common problem for all macbook pro users.Do the below things to avoid the freeze issue.
    First of all close the all pages which you open except which is freezed out.Now move towards the task bar and tap the start up menu.
    In start up menu you will see the different options.Among this select the shutdown option.After tapping a new page will open with the different options like shutdown ,sleep,restart and other.Among select the restart option and conform it by tapping the ok button.
    After restart once check the cache memory and clear it to avoid freeze problem in future.If freeze occur due to virus files then delete them from system using the anti virus files.

  3. #3
    abhijeet2015 Array
    Join Date
    Dec 2012
    Posts
    848

    Re: Macbook Pro 15 freezes on welcome page

    Hi..................,


    Suggestion ---->
    * Whenever any application get freezed you need to close it forcely.
    * If due to this any application is damaged then reinstall it.
    * Always have a antivirus in the system.
    * Antivirus should be fully purchased not free version.

    -- Format the disk if it is full of virus.
    -- Then install the antivirus to make future data safe.
    -- Do not keep any data from bluetooth mode if unsafe.

    Thanks

  4. #4
    ANKUR Array
    Join Date
    Nov 2012
    Location
    KURUKSHETRA
    Posts
    450

    Re: Macbook Pro 15 freezes on welcome page

    hello sir,

    i think that freezing problems arise in the devices like your's due to the some temporary bug present in to your device.
    So y suggestion to you is that you should have to install any antivirus on your device and scan your device for avoiding the virus issue from your device.
    Or one another method is as follows::::>>>

    go to the menu.

    Navigate to the settings.

    After that click on the apps.

    Then tap on the manage apps.

    Further you have to click on the all apps for selecting them.

    Then you have to tap on the options.

    Then tap on the clear the cache.

    That's all.

    Thank you.

  5. #5
    arunwillbe1 Array
    Join Date
    Nov 2012
    Posts
    940

    Re: Macbook Pro 15 freezes on welcome page

    Hi friend,

    Don't worry about this freeze issue.You can resolve this by restarting the macbook system once.

    +++ Steps to follow to resolve the macbook pro freeze problem :

    1. First of all close the all programs which you open if it is possible.

    2. Now tap the start up menu on the task bar.

    3. Here you will see the more options among this find and tap the shutdown option.

    4. After tapping this a new window will open with more options.

    5. Among this select the restart option and conform it.

    6. After restart your freeze problem in macbook pro is resolved.


    Thank you........................

  6. #6
    surya143prakashrao Array
    Join Date
    May 2013
    Posts
    31

    Re: Macbook Pro 15 freezes on welcome page

    mac, just, just no. with mac you buy the laptop for 70% of the priace and the other 30% goes on having an apple on the front of it. they are never worth it.

    also think for a second do you NEED a laptop? would it not be better to get a cheep second hand laptop from ebay or something and then get a desktop as well? getting the laptop and desktop combination will leave you with far better preformace then if you just got a laptop. a lot of what you pay for with a laptop is being able to transport it.

    for example i have a 300 laptop that is used for work and a 1000 desktop that is used for rendering and games.

  7. #7
    luck Array
    Join Date
    Dec 2012
    Posts
    868

    Re: Macbook Pro 15 freezes on welcome page

    Hello my dear Dude ..,


    Follow the below procedure carefully


    The Only solution is HARD REBOOT


    And also try repairing your Hard Drive with the Grey Installation Disk

    Place the Disk in your Computer

    And then Hold the C key .... it will take a little bit to load

    Select your Language

    You will be brought to the New Window

    Go to the Utilities option

    Then click on " Disk Utility " option

    after that select your Hard Drive ... go to the First Aid

    Then click REPAIR ...



    VERY GOOD LUCK

  8. #8
    saicharan Array
    Join Date
    Nov 2012
    Posts
    1,054

    Re: Macbook Pro 15 freezes on welcome page

    Hello friend,


    I have the solution for your problem just do as i say...............

    1.This may be the problem of the virus.

    2.So you install the best antivirus software and then scan your system using it.

    3.If that is not your problem then the problem is with the OS files.

    4.Some of the OS files may be deleted accidentally.

    5.So you open the 'Time machine' and by using it perform the Restore point.

    6.If still you have any problem try to re-install the OS using the Mac OS CD.

    I hoe by doing as i said you can solve your problem.

    All the best.................

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