1. #1
    Unregistered

    Not able to see the mouse pointer in my MacBook Air after connecting my office computer with Go To My PC application

    I have connected my Office computer with my MacBook Air which runs with Mountain Lion OS and the software which I used to connect is Go To My PC. So once I get connected to the office PC whenever I try to open some document or so the mouse pointer getís disappeared automatically which makes hard to find where it is and then click back again. What should I do now to make it visible? Can you please help me?

  2. #2
    samerjeet singh Array
    Join Date
    Nov 2012
    Posts
    570

    Re: Not able to see the mouse pointer in my MacBook Air after connecting my office computer with Go To My PC application

    This may be due to mistake in connecting mouse or in setting.First of all check that you have correctly connexted your mouse with your mac and than goto control pannel from your main menu there you will see a icon of mouse click on that and set your mouse setting according to you best of luck.

  3. #3
    Dark knight Array
    Join Date
    Dec 2012
    Posts
    515

    Re: Not able to see the mouse pointer in my MacBook Air after connecting my office computer with Go To My PC application

    Hi dear friend ,,

    Once check your USB ports , remove the mouse from the current port and connect it to the another port .

    Restart your MAC once after connecting the device , and in case if doesn't appear still , check in the Device manager

    and go to drivers , see whether that any USB drivers are missing or not , if missing then install the USB drivers ,

    If it is a Virus attack then scan your MAC with the good anti virus .

    thank you..

  4. #4
    Samuel Array
    Join Date
    Nov 2012
    Posts
    697

    Re: Not able to see the mouse pointer in my MacBook Air after connecting my office computer with Go To My PC application

    Dear User...

    You made a big mistake that you connect your office computer with your Mac Book Air and due to this, there lots of threats and viruses enters in your MacBook and you are facing this problem.

    Now you have left with only two option.

    1. Either you use your Keyboard for working on PC or Mac Book.
    2. Or you need to format your PC to remove all the viruses or if you don't want, then scan it with a suitable anti-virus, scan the whole format and then remove viruses.

    If nothing goes fine after this, then it might be the Mouse issue. Try to check that whether the mouse is compatible with your device or not because many of the mouse now a days are compatible with limited OS due to which it unable to work with every device,
    If this is the exact issue, then replace your mouth and check it pointer again.
    But if the problem still persist, then ask with your service provider.

    Thanks

  5. #5
    abhijeet2015 Array
    Join Date
    Dec 2012
    Posts
    848

    Re: Not able to see the mouse pointer in my MacBook Air after connecting my office computer with Go To My PC application

    Hi........................,

    Either it is your mouse problem.
    Many times mouse slow working create such issue.
    So replace mouse if needed.
    And if it is because of system slow working also.
    In such case reset your system settings.
    You need a good antivirus in your system.
    Make sure that antivirus is working properly.

    Thanks

  6. #6
    Bittoo Array
    Join Date
    Nov 2012
    Posts
    283

    Re: Not able to see the mouse pointer in my MacBook Air after connecting my office computer with Go To My PC application

    Dear Friend..

    I think there might be some problem with your mouse USB.
    Its USB Socket might be damaged or the drivers for using a mouse is not installed.

    Try to check your Mouse USB Cable and connect in some other device, if it again not recognize in that device also, it means the mouse gets damaged,
    If its works fine, it means there is definitely some drivers missing.
    Kindly install the drivers first in your Mac OS because many of the things and issue always create with Mac.

    Thanks

  7. #7
    Dark knight Array
    Join Date
    Dec 2012
    Posts
    515

    Re: Not able to see the mouse pointer in my MacBook Air after connecting my office computer with Go To My PC application

    Hi..

    When you are not able see the mouse pointer in Macbook Air after connecting My office computer with Go To My PC application :


    Then it might be the problem due to the Mouse .

    check all the connections i.e cable's of the mouse , see whether that the light indication is shown there are not .


    Unplug the mouse , connect it again , Restart your device .


    install the drivers if missing .


    Replace the mouse if needed .


    Thank you..

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