1. #1
    Unregistered

    Scanner not working in Mac Mountain Lion

    I am able to connect the printer in my Mac which was recently upgraded to Mountain Lion without any issues and it works fine but the moment I try to use the scanner it gives out the error message as “Power applications are no longer supported”. Why is that? So scanner won’t work at all in Mountain Lion? Can you please give me the correct information for this?

  2. #2
    mahhiads Array
    Join Date
    Nov 2012
    Posts
    537

    Re: Scanner not working in Mac Mountain Lion

    Hello Friend,

    Just Follow Some Steps Are :

    >> Firstly Unplugged The Scanner From The Power
    >> Than From The MAC PC
    >> After That Access The PC And Installed The Driver Of The Scanner Again Than Restart The PC
    >> Than Plugged All The Cables With The PC And Also Connected With The Power And Turn ON The Scanner
    >> Than Try For Accessing The Printer Than They Work Properly Without Any Issue.
    >> If Again Give The Error Than Connect The Power Cable Than They Work Fine Without Any Issue.

    I Hope That Info Is Usefully

  3. #3
    Dark knight Array
    Join Date
    Dec 2012
    Posts
    515

    Re: Scanner not working in Mac Mountain Lion

    Hi Friends..

    When the Scanner not working in Mac Mountain Lion then

    for resolving this issue please do follow some steps mentioned below :

    Disconnect the scanner once.

    Check for the Drivers of scanner .

    and also check for the plug cables

    and restart your device once .

    update the scanner drivers .

    and if the problem still persists then go to

    the nearest store and get your scanner repaired there.

    Thank you..

  4. #4
    Mac Array
    Join Date
    Dec 2012
    Posts
    684

    Re: Scanner not working in Mac Mountain Lion

    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Troubleshoot:

    :: Then try to restart the Mac system.

    :: After than install the latest driver related to scanner,and for that you need to go the product sites (scanner ) and install the correct driver.

    :: After installing the driver you need to check it is working or not..

    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------


  5. #5
    ozvert Array
    Join Date
    Nov 2012
    Posts
    286

    Re: Scanner not working in Mac Mountain Lion

    Hello dear............

    The problem may be with the scanner driver ..........
    So, open device manager and then tap on scanner driver....
    Now right click on it and tap on update....
    Now select search net and update......
    Then it's done..........

    Also disable and enable the Scanner driver.......
    Disconnect the scanner connections and reconnect them carefully......

    Hope you may understand.......

  6. #6
    king1 Array
    Join Date
    Feb 2013
    Posts
    55

    Re: Scanner not working in Mac Mountain Lion

    It generally happens when the scanner in not properly connected or the drivers settings were not installed properly.......
    So, check for the both.......
    First disconnect your device and reconnect it properly and check weather the drivers are being installed properly or not........
    If the drivers are not getting installed then update it and again try........
    Above given procedure will fix your problem but if it still not working then you must contact at your service center..........

  7. #7
    Abhijeet Array
    Join Date
    Jun 2013
    Posts
    212

    Re: Scanner not working in Mac Mountain Lion

    make sure that the driver is properly connected to the system

    if not connect it

    check whether the plugin cables are not damaged if so replace it

    or may be the driver problem

    uninstall the current driver

    download the compatible driver and install it in your system

    then try to re connect it and its done

  8. #8
    ankit60 Array
    Join Date
    Nov 2012
    Posts
    406

    Re: Scanner not working in Mac Mountain Lion

    Well friend if scanner is not working properly in your system then it is happening due to these reasons.
    <>the connections of the scanner are not proper.
    <>scanner driverrs are not properly installed or it is outdated.
    Solution:
    <>you should unplug all the connections of the scanner and reconnect them and then try to use that.
    <>you should uninstall the scanner drivers from your device and then download any new and latest version of those drivers and then install them to your system.
    Now you will not face the problem.thank you

  9. #9
    luck Array
    Join Date
    Dec 2012
    Posts
    868

    Re: Scanner not working in Mac Mountain Lion

    Hello Dear Pal


    Generally Old Scanners does not work on Mac as long as you have correct Driver

    c3100 .. is the Mac Compatible one


    Better to remove the USB cable from the Device... you can Install a Fresh Copy


    So while in the Installation process you will be prompted to connect the USB cable to the Device

    So you need to REBOOT your Mac ...

    There you can find the Scanner


    Now open the Scanning Software

    Make sure you have install the twain drivers


    So now you can undoubtedly work with the Scanner



    VERY GOOD LUCK

  10. #10
    somas769 Array
    Join Date
    Jan 2013
    Posts
    172

    Re: Scanner not working in Mac Mountain Lion

    Hello Friend

    1.Turn on the computer fist.

    2.And next turn on the scanner.

    3.Open the applications menu and locate scan wizard software.

    4.You will start the scanner wizard software.

    5.Make sure the scanner has been detected by the computer. if not, turn the scanner off and back on again.

    6.Place the photo, face down on the scanner.

    7.Select the preview to get a preliminary view of the photo.


  11. #11
    saicharan Array
    Join Date
    Nov 2012
    Posts
    1,054

    Re: Scanner not working in Mac Mountain Lion

    Hello friend,


    I have the solution for your problem just do as i say............

    1.Firstly check the power connections of your printer.

    2.If you have no problem with it then the problem is with the scanner.

    3.So try to fix it if there are any hardware problems.

    4.if that is also not your problem then the problem may be with your printer settings.

    5.So you try to change them by going to System preferences and by opening Printer properties.

    6.Still if you have any problem try to update the printer drivers.

    I hope by doing as i said you can solve your problem.

    All the best..........


  12. #12
    ramankumar Array
    Join Date
    Jun 2013
    Posts
    14

    Re: Scanner not working in Mac Mountain Lion

    Dear sir


    i want to tell you

    Troubleshoot:

    :: Then try to restart the Mac system. Dear sir i want to tell you

    :: After than install the latest driver related to scanner,and for that you need to go the product sites (scanner ) and install the correct driver.

    :: After installing the driver you need to check it is working or not..

    Thanks................
    [FONT=Arial][/FONT]

  13. #13
    Samuel Array
    Join Date
    Nov 2012
    Posts
    697

    Re: Scanner not working in Mac Mountain Lion

    Dear Friend...

    The error occurs due to some power applications which might be related to your power cable or power adapter of your printer.

    As far I know, normal printer also required an power cable or adapter but if your printer also has scanner facility, then you must give appropriate power supply to your printer.
    Check that whether your power adapter is working fine or not because sometimes, your printers works fine but when it comes to scanner, the adapter don't give enough supply to scanner.

    So I suggest you to connect either two power adapter for each one or you can also connect 1 adapter which has enough power capacity so that it works with both.

    Hope you get the solution of the problem,
    thank you...

  14. #14
    AMIT.SHARMA Array
    Join Date
    Apr 2013
    Posts
    60

    Re: Scanner not working in Mac Mountain Lion

    Dear sir
    your scanner is not working
    you check some troubleshooting to solved your problem .
    1. You check the cable connectivity in mac to sacnner proper .
    2. You check the ac power cable connected the mac machine the proper connected .
    3. You remove the drive in the mac book & install the driver of scanner proper .
    4. Restart the mac .
    Check your problem
    i sure solved your problem .

  15. #15
    ANKUR Array
    Join Date
    Nov 2012
    Location
    KURUKSHETRA
    Posts
    450

    Re: Scanner not working in Mac Mountain Lion

    Hello sir.

    I think that you are facing the current problem in your device is due to the fact that software of scanner may be damage.

    So my suggestion to you is that you have re-install the software of scanner in your device.

    First of all go to the main menu

    Then go to the control panel

    Then tap on the option of install and un-install

    Then select the software of scanner

    Then write click on the option

    Then tap on the un-install

    After some time you have again install the this software

    Now restart your device

    I am sure that your problem will be solved.

    All the best

    Thank you
    ANKUR GOYAL

  16. #16
    2222 Array
    Join Date
    Aug 2013
    Posts
    4

    Re: Scanner not working in Mac Mountain Lion

    Hi sir...........
    Scanner not working in mac mountain lion because
    1. Problem in scanner power cables
    2. Problem in usb cables
    3. Software problem in mac mountain lion...
    4. Fault in scanner
    5. Corrupted scanner driver
    solution your problem
    check all cables and reinstall the scanner driver and software
    restart the mac mountain lion
    i hope solve you problem
    thank you sir
    all the best.......

  17. #17
    My name is james Array
    Join Date
    Aug 2013
    Posts
    50

    Re: Scanner not working in Mac Mountain Lion

    Hi,,,

    Due to scanner not Properly connected

    Due to USB Slot Problem on your device

    >>>>> Try the Following solution >>>>>>

    >> First, check your device and Tap the setting

    >> Go to your connect cable and check

    >> first, you should connect Scanner on Other device

    >> If your Slot Problem So, Re-place your scanner USB Slot

    >>>>I hope your Problem Solve

    ALL THE BEST

    >>>> JAMES >>>>

  18. #18
    prachin verma Array
    Join Date
    May 2013
    Posts
    48

    Re: Scanner not working in Mac Mountain Lion


    hello sir

    When the Scanner not working in Mac Mountain Lion then

    for resolving this issue please do follow some steps mentioned below :

    Disconnect the scanner once.

    Check for the Drivers of scanner .

    and also check for the plug cables

    and restart your device once .

    update the scanner drivers .

    and if the problem still persists then go to

    the nearest store and get your scanner repaired there.


    thank you sir

  19. #19
    ankit60 Array
    Join Date
    Nov 2012
    Posts
    406

    Re: Scanner not working in Mac Mountain Lion

    Well friend if scanner is not working properly in your system then it is happening due to these reasons.
    <>the connections of the scanner are
    not proper.
    <>scanner driverrs are not properly
    installed or it is
    outdated.
    Solution:
    <>you should unplug all the connections of the scanner and reconnect them
    and then try to
    use that.
    <>you should uninstall the scanner drivers from your device and then download any
    new and latest
    version of those drivers and then install them to your system.
    Now you will not face the problem.thank
    you

  20. #20
    matamanju Array
    Join Date
    Apr 2013
    Posts
    291

    Re: Scanner not working in Mac Mountain Lion

    Hello Friend

    Selection the apple icon and give the right click and then tap the open button.

    Now select the software update and install any HP update.

    Then try scanning via image capture.

    Go to system preferences and select the print and scan and click the scanner tab.

    For any issue, please clarify your printer model.

    ***********it will really help to better understand any further Possibilities**********

  21. #21
    tota Array
    Join Date
    Aug 2013
    Posts
    1

    Re: Scanner not working in Mac Mountain Lion

    Answer ; hello dear sir , your scanner is not working in mac mountain lion because
    1.problem in ac cable
    2. problem in mac mountain lion usb cable
    3. fault in printer
    4. software problem in mountain lion
    5. driver problem

    solution this problem
    1. check ac and usb and all cables
    2. re install driver and software
    solve your problem

    thank you respected sir

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