1. #1
    Unregistered

    Unable to connect Cannon Scanner to Mac OS X Lion

    Hello, I recently upgraded my machine to os x lion on the next day when it is released. I made a clean install on my machine, there were no issues while installing. Now when I tried to connect a Canon Scanner to my machine, I am unable to establish a connection. What is needed to connect this? Any error in the operating system or any special driver needs to be installed?

  2. #2
    Samuel Array
    Join Date
    Nov 2012
    Posts
    697

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Dear Friend...

    No external device can be attached till its drivers not installed in a machine.
    For installing Cannon Scanner with your Mac OS, then you need to install the drivers and for attaching your scanner with the device, you need to follow these steps:-

    1. Open your Scanner packaging.
    2. Take out the Driver CD
    3. Now install the CD in your MacBook disc drive and start the installation process.
    4. During the installation, it will ask you to connect your Scanner with your MacBook.
    5. Time now to connect your scanner via cables and power supply cable with the device.
    6. Once the attachment is done, go ahead and finish the process.

    If it ask you to enter a key in the beginning or at the end, then check your CD cover which has a key.
    Insert the key and drivers has been installed now.

    Thank you...

  3. #3
    rockstar15 Array
    Join Date
    Aug 2013
    Posts
    4

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Dear
    Unable to connect Cannon Scanner to Mac OS X Lion

    i want to tell you that scanner stopped working after mountain lion upgrade its many reasons
    problem in your connection cables due to which scanner is not working .
    Your scanner driver and software file missing due to which your scanner not working .
    Solution
    change all connection cables and re install new software and drivers and then restart you mountain lion
    your problem is solve
    thanks


  4. #4
    abhijeet2015 Array
    Join Date
    Dec 2012
    Posts
    848

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Hi...................,

    Suggestions --------------->
    * Make sure that scanner is well working.
    * If it has a problem then visit the service center.
    * Also see that data cable is correctly put.
    * Change the cable if there is a problem.
    * You must maintain space in the device memory so that apps can work properly.
    * This can be maintained by cleaning the cache and history files in device.
    * You can also take the help of memory cleaner app for cleaning the memory.
    * Also see that RAM in device is also more so to increase the processing speed.
    * Save the device from all kind of the virus attack.
    * Have the purchased version of the antivirus for this purpose.
    * Also see that software of the device is in updated format.
    * Backups of all important files are also needed in device.
    * Update the software of the device whenever available and needed.
    * Visit the security area of the device to update the device software.
    * Use fast net connection to update the software.


    Thanks

  5. #5
    deepak.verma412 Array
    Join Date
    Mar 2013
    Posts
    147

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    hi,
    dear if you want to solve this problem then follow as :
    1 get the Driver CD.
    2 and now install it in your device.
    3 and at this time when the device ask for connecting the scanner with device.
    4 then connect the device with cable.
    5 and after that press on the next option till finish is done.
    that`s all.

  6. #6
    prachineverma39009 Array
    Join Date
    Mar 2013
    Posts
    275

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    hi,
    dear this problem may be due to the improper installation of the drivers of the scanner.
    so if you want to solve this then follow as :

    1 insert the CD of the driver in the CD Rom .
    2 and now install the drivers.
    3 at this time connect the scanner with the mac device.
    4 and then press on the finish option by accepting and following the instruction of the screen.

    that`s all.

  7. #7
    mohan1231 Array
    Join Date
    Nov 2012
    Posts
    60

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Hi..

    For these you need to install drivers..

    Go to internet and download scanner drivers..

    Install it now you can connect scanner..

    It will work..

    OR

    If you have external scanner drivers CD/DVD..

    Just insert it and install it..

    Then also it will works..

    Thank you.

  8. #8
    Dark knight Array
    Join Date
    Dec 2012
    Posts
    515

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Welcome ..

    When you are unable to connect Cannon Scanner to Mac OS X Lion , then look at the steps which are recommended below :


    Insert the drivers disc which along came with the scanner .

    install the drivers .

    Unplug the Power cable and connection cable of the Scanner .


    After the installation of the drivers , Reconnect them and Start up your device .

    the problem will be solved .




    Thank you...

  9. #9
    Director Array
    Join Date
    Jul 2013
    Posts
    70

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    >hi friends
    >follow the below steps
    >first of all insert the cd in the cd rom
    >now install the drivers
    >at the same time connect the scanner with mac device
    >now press the finnninshing option by accepting
    >i hope this information help you
    >all the best

  10. #10
    saicharan Array
    Join Date
    Nov 2012
    Posts
    1,054

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Hello friend,


    I have the solution for your problem just do as i say.................................

    1.May be the drivers in that CD may be corrupted.

    2.So you try to connect that printer to another device and then install those drivers in it.

    3.If it works fine then this is your Mac problem.

    4.Firstly this can be the problem of the version of the scanner drivers.

    5.So you try to update them to the latest version.

    6.If still you have the problem then this is the problem of the scanner port so try to fix it.

    Have a nice day....................................

  11. #11
    nareshinsa123 Array
    Join Date
    Mar 2013
    Posts
    264

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    hi,
    dear if you want to solve this then follow as :
    1 get the driver CD.
    2 now insert it in your cd rom.
    3 and install it.
    4 and at this time connect the scanner with device.
    5 and then after following the construction press on the finish.
    thanks.

  12. #12
    AKSHAY316 Array
    Join Date
    Feb 2013
    Posts
    100

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Unable to connect Cannon Scanner to Mac OS X Lion:

    • Turn on your device
    • Maybe the driver files have become corrupted
    • For this you need to install the drivers for the scanner once again
    • For this, first of all get the driver CD that came along with the scanner and insert it in the disk drive
    • Now “Run” the CD to install the drivers
    • Follow the instructions during the installation process
    • Restart your system after installation completes

  13. #13
    king1 Array
    Join Date
    Feb 2013
    Posts
    55

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    The problem that you are facing may due to the improper installation of the drivers.

    So insert the CD of the scanner settings that you have received along with the scanner ..

    From that install the drivers settings properly..

    During installation when it will ask for the scanner then connect it...

    After a proper installation of the drivers you will not face such problems....

    But if still you are facing the problem then it might be the hardware problem...

  14. #14
    My name is james Array
    Join Date
    Aug 2013
    Posts
    50

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Hi,,,,,

    Due to the cable Will corrupted

    Due to Driver Problem

    Due to Scanner Will crashed

    >>>>> Now you should Try the Following solution

    >> first, close all Running apps and Restart your device

    >> Then After go to setting and tap your Control panel

    >> select Uninstall Program and then tap your scanner Driver

    >> If not Found I sure Driver Problem

    >> check and Install Proper Driver

    <>> I hope your Problem will solved

    ALL THE BEST
    JAMES

  15. #15
    vampire Array
    Join Date
    Jul 2013
    Posts
    101

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Hello My Dear,

    Don't worry, it is not a big issue to worry about.

    I have a solution for this problem.

    Firstly after the installation of OS in your Mac, you need to install even Canon drivers also.

    Insert the Canon driver in Mac which is given with the Scanner Box.

    Install the drivers now in your device.

    When the installation is successful, restart the device.

    That's it, your problem is solved.


    Thank You.

  16. #16
    Abhijeet Array
    Join Date
    Jun 2013
    Posts
    212

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    first of all insert the driver cd in your mac device

    then boot the cd and start to install the driver

    follow the on screen instruction and connect the scanner to the system

    then go ahead and finish the installation process

    also enter the product key

  17. #17
    arunwillbe1 Array
    Join Date
    Nov 2012
    Posts
    940

    Re: Unable to connect Cannon Scanner to Mac OS X Lion

    Hi friend,

    Due to some common reasons you are facing this unable to connect the cannon scanner to mac os x lion system.Some of the reasons are

    ---> Due to loose connection in connections this issue occurs.

    ---> Due to connecting usb cable from scanner to mac have damage in it.

    ---> Due to mac os x lion system not have the drivers to detect the external devices.

    ---> Due to connecting ports in mac system is not working due to hardware issue.

    +++ Remedies to follow to resolve the unable to connect the cannon scanner to mac os x lion :


    1. If loose connection exists in connection then re-connect properly.

    2. If mac system not have the drivers to detect the external devices then install the drivers and connect.

    3. If usb ports in mac system not working the repair it and connect.

    4. If connecting cable between scanner and mac not working then change to new cable.

    Thank you.................

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