1. #1
    Unregistered

    Unable to connect Tata Photon dongle on iMac G5

    I am unable to connect my iMac G5 with the Tata Photon dongle connection at home. I have got the dongle checked also but it is working fine on other systems. Please share a solution to fix this problem.

  2. #2
    arunwillbe1 Array
    Join Date
    Nov 2012
    Posts
    940

    Re: Unable to connect Tata Photon dongle on iMac G5

    Hi friend,

    Due to some common reasons you are facing the unable to connect the tata dongle to mac G5.

    ---> Due to loose connection you are facing this error.

    ---> Due to hardware problem in dongle device or in mac system.

    ---> Due to dongle software installed not successfully.

    ---> Due to network issue you are unable to connect the dongle to iMac.

    +++ Steps to resolve the unable to connect tata photon dongle to imac :


    1. If loose connection then rectify it and connect.

    2. If network problem then ry to connect later when it is good.

    3. If any hardware issue then take the system to specialist and resolve it.

    4. Once uninstall the tata photon software and again re-install and try again.

    5. Once restart the system and try again to connect.

    Thank you....................

  3. #3
    saini sahab Array
    Join Date
    Mar 2013
    Posts
    26

    Re: Unable to connect Tata Photon dongle on iMac G5

    Hi

    If you are facing this problem then i will tell you the solution.

    In TATA Photon Dongle the APN is different from other services .

    So you must have to contact to the service provider for the APN.

    if you do not know how to get APN then i am giving the APN for the TATA Photon,you can try it.

    The APN for TATA Photon is " TATA.DOCOMO.INTERNETHVC"

    You can try this APN this will help you.

    All the best....

  4. #4
    infosys848 Array
    Join Date
    Dec 2012
    Posts
    344

    Re: Unable to connect Tata Photon dongle on iMac G5

    Hi,
    You are unable to connect the tata photon dongle device to imac because of below things,
    Due to the loose connection of tata photon dongle device to imac system or due to the tata dongle device is not working because of hardware problem in it or due to may the installed tata dongle software is corrupted or due the installed device software is not successful.Do the below things to resolve the tata photon dongle imac.
    Once remove the dongle device and re-insert and check it is working or not or once restart the imac device and connect and check again or check the anohter dongle device is working with imac or nor.If any hardware issue with dongle device or imac system the consult the technician and resolve the connecting issue.

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