1. #1
    Unregistered

    What to do if the scanned file crashed in my Mac?

    Recently I scanned an entire book with the HP scanner in Mac but once after I finished I tried to save the file and it got crashed and I was not able to save it, now what should I do?

    Is there any temporary folder which it might be stored? Can you please give me more details on this to recover the file? Thanks.

  2. #2
    Shibbu Array
    Join Date
    Nov 2012
    Posts
    122

    Re: What to do if the scanned file crashed in my Mac?

    Dear Friend..

    If all the scanned documents has been crashed, it means there is no point to keep them or to restore.
    What i suggest that you need an Ant-Virus protection in your Mac which have lots of harmful virus and threats are present,

    I request you to run either AVG or QUICK HEAL anti-virus for removing this,
    After doing this, also scan your Scanned Book file, may be they get open now.

    Re-installing drivers and update them again from the net is another a good option.

    Thank you..

  3. #3
    abhijeet2015 Array
    Join Date
    Dec 2012
    Posts
    848

    Re: What to do if the scanned file crashed in my Mac?

    Hi.............................,

    Make sure that ---->
    * You need a good antivirus in mac.
    * Without a updated antivirus you can not have the solution done.
    * So have a antivirus in device at last.

    -- You can not create a backup as files are crashed.
    -- But if you have files in other drive then create its backup.
    -- Make sure that do not download any data from unknown site.

    Thanks

  4. #4
    Daizy Array
    Join Date
    Feb 2013
    Posts
    60

    Re: What to do if the scanned file crashed in my Mac?

    There might be virus in your Mac, use iAntivirus however, Mac is the most secured Operating System.
    You should check your Mac hard drive status also by using Disk Utility, there might be some problem.

  5. #5
    Basavaraj Koni Array
    Join Date
    Mar 2013
    Posts
    8

    Smile Re: What to do if the scanned file crashed in my Mac?

    Quote Originally Posted by Unregistered View Post
    Recently I scanned an entire book with the HP scanner in Mac but once after I finished I tried to save the file and it got crashed and I was not able to save it, now what should I do?

    Is there any temporary folder which it might be stored? Can you please give me more details on this to recover the file? Thanks.
    Hello sir

    Sorry sir ,Its not possible to recover your folders.It would be possible if you would have created a backup file to it.

    Make sure that once more this thing should not happen so follow the below steps
    Always have a Antivirus to your device.And keep updating.
    Always Keep a Backup up file.


    Thank you

  6. #6
    ANKUR Array
    Join Date
    Nov 2012
    Location
    KURUKSHETRA
    Posts
    450

    Re: What to do if the scanned file crashed in my Mac?

    HELLO SIR,

    I GENERALLY HAVE SEEN THAT THIS TYPE OF PROBLEMS ARE FACED BY THE USERS WHO DO NOT HAVE ANY VIRUS PROTECTION IN TO THEIR DEVICE.I THINK THAT SAME IS THE CASE THERE IN TO YOUR DEVICE.
    SO MY SUGGESTION TO YOU IS THAT YOU SHOULD HAVE TO DOWNLOAD AND INSTALL A GOOD ANTIVIRUS IN TO YOUR DEVICE FOR AVOIDING THE VIRUS ISSUE.
    SOME OF THE SUGGESTION ARE:::>>>

    NORTON.

    BIT DEFENDER.

    AVAST.

    QUICK HEAL.

    AND SO MANY OTHERS THAT YOU CAN USE TO SCAN YOUR DEVICE.

    ALSO SEE THE VIDEO FOR GETTING MORE ABOUT YOUR QUERY.

    http://www.youtube.com/watch?v=QsDqScDmWpY

    http://www.youtube.com/watch?v=3wUmz8Vy9aM

    hope you will get.

    that;s all.

    thank you.

  7. #7
    web Tadon Array
    Join Date
    Jan 2013
    Posts
    121

    Re: What to do if the scanned file crashed in my Mac?

    To get refrain from such file crashing you are to stress on:-

    1.Never use multiple browser to your MAC.

    2.You should see whether your mack is free from viruses.

    3.Install antivirus software which can protect such unknown happenings.

    4.See the expiary of your antivirus software then uninstall and install new active antivirus.

    These steps will be helpful for your MAC.

    Thank You,

  8. #8
    ozvert Array
    Join Date
    Nov 2012
    Posts
    286

    Re: What to do if the scanned file crashed in my Mac?

    Hello dear.........

    We don't know perfectly where the problem is...?
    So, first install the good antivirus.
    Then check the drivers of printer and update them from device manager.
    Then Scan the document correctly with out disturbing the system or computer.
    Then after scanning, provide a path to save and preview it.

    Hope you may understand.....

  9. #9
    theking Array
    Join Date
    Mar 2013
    Posts
    136

    Re: What to do if the scanned file crashed in my Mac?

    my dear friend

    is the scanned file crashed in your mac follow the points
    to slove this problem


    first of all download and install a good anti-virus in your mac.

    create backup in your devices

    scan your mac time to time

    and make clear your mac from virus

    these are some anti-virus for your mac

    1. avast
    2. quick heal
    3. netquin
    4. macfee

    hope this information help you

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